Our Commitment Mountain Hardwear is committed to providing a website that is accessible and usable for everyone. We strive to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard and are continuously working to improve our digital accessibility.

Accessibility Standards Our website is designed and regularly tested to comply with WCAG 2.1 AA. We recognize that accessibility is an ongoing process and welcome feedback to help us improve.

Known Limitations If you encounter any accessibility barriers, please let us know. We will provide alternative access to information or services as needed while we work to resolve the issue.

Contact & Feedback We offer multiple ways to contact us regarding accessibility:

• For immediate assistance, call us at (877) 927-5649 or use your preferred relay service.
• To report an accessibility issue or provide feedback, please use our Accessibility Feedback Form.

When contacting us, please include the web page URL and a brief description of the issue. We aim to respond within 2 business days and resolve issues as quickly as possible. If your concern is not resolved to your satisfaction, it will be escalated to our accessibility compliance team.

Continuous Improvement We regularly review our website and train our staff to ensure accessibility is maintained and improved. Our accessibility statement was last updated on December 2025.

Need Further Assistance? If you need information in a different format or have questions about our accessibility program, please contact us using any of the methods above.